Got a question?
Frequently Asked Questions
Therapy FAQs
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Kristy has current availability for both Online and In-Person sessions for new clients.
No waitlist- how good is that!
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You do not need a referral to work together; however, if you would like to access a Medicare rebate, you will need a Mental Health Care Plan from your GP.
Click here for more information on Mental Health Care Plans, or chat with your GP.
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Individual Therapy (50 Minutes) - $260
If using a Medicare rebate, the out-of-pocket fee is $113.80 ($146.65 Medicare Rebate)
Information for NDIS Clients:
We welcome NDIS self-managed and plan-managed clients (rates according to the current NDIS schedule $232.99)
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Your first session at Kinaire Psychology is all about us getting to know each other- your story, what’s been feeling difficult, and what you’d like support with. There’s no pressure to share everything at once. We’ll explore what safety looks like for you, and I’ll outline how we can work together at a pace that feels manageable.
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The number of sessions can change widely between individuals and depends on the reason you have been seeking therapy, whether any assessments are required and the modality of intervention for your needs.
At Kinaire, we provide short, medium and long term intervention depending on your needs. Our aim is to ensure that you achieve your treatment goals in a timely manner, where you are equipped efficiently for positive, long lasting treatment outcomes.
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I offer both secure online sessions for clients across Australia, and in-person at our small clinic in Miami, Gold Coast.
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Making your first session is super simple- just click here for our online booking calendar and complete the intake form.
Making your appointment via our online booking system is the most efficient way to secure an appointment, as it will show you the up-to-date available appointment times/days in the calendar
For all other enquiries, you may contact us by email (kristy@kinairepsychology.com) or by completing the contact form.
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Legal matters, court-ordered therapy and psychological evaluations/assessments for court require specialised support.
Unfortunately, this is outside our area of scope, and we recommend seeking a psychologist who specialises in forensic or court-specific psychology.
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A cancellation policy has been established to ensure services can be provided in a timely manner for all clients.
A minimum of 24 hours’ notice is required to cancel or reschedule appointments.
If 24 hours’ notice is not provided, 100% of the session fee will be charged.
Medicare and insurance rebates cannot be used for non-attendance, so the client must pay the full fee.
NDIS cancellations are handled in line with their policies as stipulated on the Participant's Service Agreement.
Sessions paid for by Third Parties will be billed at 100% of the session fee.
Cancellation fees are not incurred if your appointment time is filled; however, sessions cannot be filled without advance notice (24 hours).
Non-attendance at an appointment without prior notification will result in Kinaire contacting you by telephone, text, or in writing to either reschedule or determine if treatment is still necessary.
This is to protect the provider’s time, not to penalise you financially.
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Currently, I am not taking on new child clients for therapy, however I am able to see children for assessments & on-refer for a child psychologist.
Assessment FAQs
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I provide comprehensive assessments for autism, ADHD, cognitive functioning, learning differences, diagnostic clarification, and neuropsychological concerns. Each is tailored to your needs and conducted with compassion and respect.
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Assessments typically involve an in-depth clinical interview, standardised questionnaires, and cognitive testing. I take a strengths-based, neuro-affirming approach exploring not just challenges, but how your brain naturally works and what supports your wellbeing.
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Cognitive assessments explore general thinking skills like reasoning, memory, and attention.
Neuropsychological assessments go deeper, examining how brain-based processes affect daily life, learning, or work performance. The goal is always clarity and practical recommendations.
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There’s no need to study or worry- just come as you are. It can help to bring previous reports, school records, or examples of challenges you’d like to discuss (however if you do not need access to these- that’s ok!). You’ll receive clear guidance before each session so you know what to expect.
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We’ll meet to discuss your report in detail, with space for questions and reflection. I’ll explain your results in plain language and provide practical recommendations, supports, and referrals if needed. You’ll also receive a written report to keep or share with others.
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Many components can be completed via telehealth, especially interviews and questionnaires. Some formal testing may need to occur in person. We’ll discuss what’s possible based on your location and accessibility needs.
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No you do not need a referral to have psychological testing, however we do accept referrals from other health professionals.
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Psychological assessments are highly personalised and therefore it can be difficult to provide a quote prior to meeting with you.
We recommend to book an initial assessment intake session to discuss what you are seeking & we can provide a quote at the end of this session.
Working With Me FAQs
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Not at all. Many people come to therapy or assessment seeking understanding, not labels. Whether you’re exploring neurodivergence, stress, or personal growth, you’re welcome here - no diagnosis required.
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That’s completely understandable and very common. My approach is grounded in safety, transparency, and respect. We’ll go at your pace and build trust slowly - you don’t need to share anything before you’re ready.
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Yes. Through telehealth, I work with clients across Australia. Online sessions are delivered via a secure platform that meets Australian privacy standards.
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Holistic psychology looks at the whole person - mind, body, emotions, environment, and values, rather than focusing only on symptoms. It blends evidence-based therapy with mind–body awareness, neuroscience, and practical strategies to support balance and self-understanding.
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A neuro-affirming approach recognises that all brains are different and that neurodivergence is part of human diversity. Instead of trying to make someone “fit in,” we work with your natural patterns, sensory needs, and strengths to foster safety, clarity, and self-acceptance.
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Being trauma-informed means understanding how overwhelming experiences can shape the brain and body. It’s about creating a space that feels safe, predictable, and collaborative. You’ll always have choice and control over what we explore and at what pace.
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As a Clinical Psychologist, my role focuses on therapy and assessment, helping you understand patterns, emotions, and behaviours, and working together toward meaningful change and wellbeing. Psychologists don’t prescribe medication, but we often collaborate with psychiatrists or GPs, who can prescribe if needed.
This collaborative approach means you can receive both psychological support and medical care when appropriate, ensuring a well-rounded, holistic treatment plan.
Tools & Resources FAQs
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Yes- the tools are designed to be used independently or alongside therapy; however, they are not a replacement for therapy.
They’re practical, evidence-based, and focus on self-understanding and regulation.
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Absolutely. Many people share the resources with their therapist to support continuity of care and integrate new strategies into sessions.
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Once available, tools can be accessed directly through the website. Each resource will include a brief description, what it supports, and a direct download link or purchase option.
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Yes! All resources are grounded in neuroscience psychoeducation, trauma-informed practice, and lived experience of neurodivergence. They’re created to be accessible, compassionate, and practical.
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Yes. The collection will continue to grow, with new guides, templates, and digital kits added regularly. You can subscribe to updates or follow on social media to hear when new tools are released.